E-commerce Operations · Automation · SaaS

Johaina Chavez

E-commerce Product & Operations Lead

Cyclon Hardin
Zainap
CEACHE Lab

I help small businesses organize products, suppliers, inventory, pricing, customer communication and digital operations through practical systems, dashboards, automation and web tools.

GitHubLinkedIn

Built from real operations

I work at the intersection of e-commerce, product operations and automation. My experience comes from running a real business, building software around real operational pain, and turning messy workflows into usable systems.

Focus Areas

E-commerce Operations

8+ years operating Cyclon Hardin: catalog, pricing, stock, suppliers, customer communication, online sales and digital campaigns.

Product & Business Workflows

Creator of Zainap, a SaaS project for product data, suppliers, quotations, inventory and commercial operations for small businesses.

AI-assisted Automation

Practical automations, dashboards, documentation and workflows that reduce repetitive work and make business information easier to use.

Dashboards & Digital Tools

Web tools, operational dashboards, product data structures and process documentation through CEACHE Lab.

Skills

A practical mix of business operations, product execution, automation and web tools.

Operations

Catalog ManagementInventory WorkflowsSupplier CoordinationCustomer Support

Product & SaaS

Product ThinkingMVP DefinitionRequirementsDocumentation

Automation

AI-assisted WorkflowsProcess AutomationAPIsNo-code/Low-code Tools

Web Stack

Next.jsReactTypeScriptTailwind CSSSupabasePostgreSQL

Reporting

DashboardsSpreadsheet SystemsData ReportingBusiness Metrics

Remote Work

Written CommunicationAsync DocumentationTask TrackingSpanish + Basic English

Work & Products

Real e-commerce operations, SaaS product building, automation and practical business systems.

Cyclon Hardin

E-commerce operations built and operated since 2016

Owner-operated business

A real e-commerce business where I manage catalog, inventory, suppliers, pricing, customer communication, digital campaigns and online sales operations.

8+ years
Operating
Real
Business Context
Catalog
Operations
Online
Sales

Areas

E-commerceCatalog ManagementInventoryPricingSuppliersCustomer Support

What I do

  • Product and supplier organization
  • Stock and pricing workflows
  • Customer communication and sales support

Zainap

SaaS for small business product and commercial operations

Active product

A software project focused on helping small businesses organize product data, suppliers, quotations, inventory and operational decisions with practical automation.

SaaS
Product
SMBs
Target
AI
Assisted
Ops
Focused

Areas

Next.jsSupabasePostgreSQLProduct DataAutomationDashboards

What I do

  • Product, supplier and quotation workflows
  • Operational dashboard and business data structure
  • AI-assisted process and documentation support

CEACHE Lab

Digital systems, automation and operational workflows

Consulting practice

A consulting and digital solutions lab for practical business tools: websites, dashboards, automation, documentation and workflow design.

Web
Tools
Docs
Processes
Dashboards
Visibility
Remote
Delivery

Areas

AutomationDocumentationDashboardsWeb DevelopmentAI ToolsOperations

What I do

  • Business process documentation
  • Operational dashboards and internal tools
  • Automation and digital workflow design

E-commerce Operations Toolkit

Repeatable services for catalog, stock and workflow cleanup

Service package

A practical service package for small businesses that need to organize product information, reduce manual work and improve operational control.

Catalog
Cleanup
Stock
Control
Reports
Clarity
Simple
Delivery

Areas

SpreadsheetsAPIsDashboardsAutomationCustomer SupportProcess Design

What I do

  • Catalog and product data cleanup
  • Inventory and pricing workflow design
  • Reporting and operating routines

Services & Capabilities

Practical remote support for small businesses, e-commerce teams and product operations.

E-commerce Operations

  • Catalog cleanup
  • Inventory workflows
  • Pricing routines
  • Supplier coordination

Product Operations

  • Requirements
  • Process mapping
  • Documentation
  • Operational dashboards

Customer & Support Ops

  • Customer communication
  • Support workflows
  • Knowledge bases
  • Remote assistance

Web & Automation

  • Next.js tools
  • SaaS MVPs
  • Supabase
  • AI-assisted automation

Growth & Campaigns

  • Digital campaigns
  • Product positioning
  • Content support
  • Basic funnel setup

Reporting

  • Data reporting
  • Business dashboards
  • Spreadsheet systems
  • Decision routines

Available for remote work

Open to full-time, part-time, contract and service-based projects in e-commerce, operations, customer success, growth, product support and automation.

Contact

Based in Buenos Aires. Available for remote roles, freelance projects and business collaborations.

Email

chavezjohaina@gmail.com

LinkedIn

linkedin.com/in/johaina-chavez-b03b53222

GitHub

github.com/pipjoy

Johaina Chavez

E-commerce Product & Operations Lead. Building practical systems, automation and workflows for small businesses.

Quick Links

Contact

chavezjohaina@gmail.com

Buenos Aires, Argentina

GitHubLinkedIn

© 2026 Johaina Chavez. All rights reserved.

E-commerce Product & Operations · Automation · SaaS